Our website accommodates shipments within the United States, Canada, the United Kingdom and Australia through the U.S. Postal Service and Federal Express. We currently do not ship to P.O. boxes. If you would like to place an order to be shipped outside of this region, please contact us for shipping rates and we can arrange delivery.
We process orders Monday through Friday (excluding major holidays) and generally ship from our warehouse within 3-5 business days.
Shipping method and cost are determined based on order weight, and will be displayed during checkout.
NOTE REGARDING INTERNATIONAL ORDERS: International customers are responsible for customs charges, tariffs, and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
If you are unsatisfied with your purchase, you may return the product for a full refund, less shipping charges within 15 days of order receipt. Product must be clean, in original packaging, and in resalable condition to receive a full refund. Laundered items will not be accepted. Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.
To initiate a return/exchange and obtain a return authorization, please send an email to firstname.lastname@example.org with your order number and reason for return.
Please note that our products are handcrafted, so there may be slight variations in color, printing, and stitching. We do not consider these flaws, but rather an indication of our product individuality.